A professional remote technical support is available around the clock by offering you expert product assistance.
Xepics can provide pro-active access to your equipment HMI and system.
A range of real-time services is available:
- Equipment maintenance
- Assessment and characterization of production
- Improvement of machine operation
- Software system upgrades
We use TeamViewer QuickSupport, which enables secure, convenient and fast delivery of remote assistance services; the software systems of our equipment are already configured to allow remote tech support.
This option allow us to minimize the downtime and to provide you with a quick consultation.